Managed Services

Telecom & Network Management Tools

Call One provides Managed Services as an integrated element of the network and telecommunications products we offer.  This gives IT organizations carrier-grade monitoring, management, and reporting tools typically only available to the largest enterprises.

We keep your communications humming

Your customers and users rely on the networks, infrastructure, and applications fuel your business.  You need to know what’s working, how it’s performing, and you need answers when issues arise.  Call One provides a suite of Managed Services to help you focus on your customers, your users, and your business.  By providing visibility and tools to ensure availability and performance, we position IT organizations, like yours, for success.

Benefits for IT Organizations:

  • Improve performance, reliability, and agility
  • Free-up time for strategic initiatives
  • Deliver a better experience for customers and users
  • Full-equipment configuration, pro-active monitoring, and support
  • 7 x 24 US-based Technical Support
  • Dashboards and reporting on carrier-grade platforms

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Many Solutions – One Goal

  • Managed Router
    • Call One provided router or VoIP gateway with managed configuration, software updates, 7 x 24 monitoring, and break-fix replacement SLA.  Portal provides full access to performance metrics and reporting.
  • Call One UC
    • Unified Communications as a service solution includes complete design and implementation support, firmware and software updates, 7 x 24 monitoring and tech support.  Portal provides users and system administrators with full access to change features and system settings as well as reporting.
  • SD-WAN
    • Cloud-enabled SDN solution includes complete design and implementation of WAN, application, and security policies, firmware and software updates, 7 x 24 monitoring and tech support.  Portal provides deep visibility into network, site, and application performance, as well as threats and security events.  Customized reporting engine eases compliance challenges.

Learn more about Call One’s:

Managed Services