We are so excited to announce the launch of our latest solution, Call Recording as a Service!
Our new Call Recording as a Service elevates your business communications and makes every customer interaction count!
The platform, perfectly combined with Call One UC, or your existing Unified Communication solution is a service that provides so much more than a playback feature! Call Center admins will have access to tools like Call Compliance, Quality Assurance Score Cards, Sentiment Analysis, and more!
As a business leader it used to be tough to make adjustments to customer satisfaction efforts but with Call Recording the guesswork is eliminated! This powerful, AI-driven, Voice Analytics engine detects sentiment using tone and word choices to uncover the meaning behind your customer conversations.
Sound too good to be true? Request a demo and see for yourself!
Chat with a Call One Representative Today!