The software Call One uses for your ShoreTel phone system will no longer be manufacturer supported after September 30th, 2020.

Your ShoreTel 14.X system has been at the center of your communications infrastructure for many years and as you know, Mitel purchased ShoreTel in 2017. We notified you last year regarding planned End Of Life for your 14.X software (Mitel Bulletin 18007). That time is here. End of Life is September 30, 2020.

Call One will still be supporting our customers on 14.X beyond that date but now is the time to make sure we do not get to a point where the system is unsupported by Mitel.

Call One is your partner in this. We are in your business, so we know the unique communications needs you have. We are to work with you through your next steps. Below we have provided a couple of suggestions. No matter what, though, we need to review your system and your options before this date.

Your Options:

Migrate to MiVoice Connect Software

Typically, migrations can be done remotely, and we will have you back up and running in no time (additional applications will extend the migration time).

Call One UC

Our hosted solution offers all the professional features and functionality of your existing on-site system with a low up-front cost. Upgrades are handled by us and you never have to worry about them again.

In today’s world, Work From Anywhere is not just a luxury, it is a necessity. Call One UC provides this and many other features for a low monthly cost.

Please contact Nancy Blakely at 312.506.5026 or to set up a 30-minute appointment to discuss your system and your options.


Siobhan Glenn