Geneva Gross serves as the Chief Customer Experience Officer at Call One. Within months of joining the organization, Geneva strengthened strategic programs leading to functional alignment and gaining operational efficiency across teams. Geneva’s accomplishments in operations and proven-track record builds a strong, positive force for our customer experience both externally and internally.
When she isn’t empowering our internal teams and building excellent customer experiences, Geneva is a passionate, craft-enthusiast! She brings creative energy to every interaction and rallies our teams with her genuine We Can Do It cheers!