You depend on your IT department to run your infrastructure and operate the website that sells to your customers, while also undertaking important new business initiatives. Your IT staff is already stretched thin.
Instead of hiring new IT employees or adding new equipment, call on Call One to provide high-quality managed desktop services to free up your IT staff so they can concentrate on more business-critical activities.
Call One manages your desktop computing environment, providing service support and troubleshooting. Less downtime and fewer delays result in increased efficiency, productivity and reliability.
We help with new hardware procurement, old hardware disposal, software provisioning, warranty support, remote support, problem diagnosis and more.
The Call One Operations Service Desk provides remote monitoring of servers and networks along with Level 1 help desk and technical support for your users and IT staff. Once we diagnose a problem, our technicians reach out to your resources to provide problem resolution.
Call One works with you to develop a detailed strategy for your managed desktop services, so your IT staff focuses on your customers and business objectives.