Consider Call One a valuable member of your IT department. With a managed services provider, you do more with fewer resources, allowing you to focus on your business objectives, not your technology.
Benefits of Managed IT Services:
- Efficiency and Reduced Downtime
A lot of problems are barely noticeable when they start, but they can escalate quickly. Through careful monitoring, we detect these issues early. We report events instantly and begin remediation immediately, so problems are stopped before they result in downtime.
- Reduced Expenses
Remote monitoring and technical support allows us to diagnose and fix problems without sending a technician to your location. While some hardware issues cannot be handled remotely, many of the day-to-day issues, such as application issues, errors and service questions, are solved remotely.
- Capacity Planning
A managed services provider continually monitors your company’s usage and performance. We review your server, database and file sizes and capacity. Using this data, we analyze your capacity trends so you can make informed decisions about future investments.
- Proactive Services
IT departments often become so busy with the day-to-day management that some of the preventive work gets moved to the back burner. Call One works proactively to ensure that your patches and system upgrades are up-to date.
- Backup and Data Recovery
We will configure and manage your storage and tape backups to help prevent data loss. And if the unimaginable happens, we will help you to recover your data and continue business operations.
- Infrastructure Review
As your IT partner, we are in a unique position to review your overall infrastructure. We alert you to potential risks, remind you when hardware needs to be replaced and software updated, and work with you to develop a schedule for regular maintenance.
How We Can Help
Technical Expertise and Convenience
Call One remotely monitors and manages your IT systems — from servers and storage to desktop and devices. With Call One Managed Services, you get the satisfaction of knowing that your systems are being proactively managed, the convenience of a single point of contact and consolidated billing, and access to our highly trained technicians.
Call One has been tremendous to work with. Not only have they saved us about 30% on our phone bills, but we have received better service than through AT&T… Call One solved problems that we had for years, prior to having their service.
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