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Client Satisfaction is Our measure of Success

Chris Velkover, Information Systems, Director
Village of Gurnee

Firms promise to save money and deliver better customer service everyday, Call One actually delivered for us. We have been a customer for nearly a year. The savings were just as described. We now receive a higher level of customer service as well as improved billing. I was as skeptical as anyone, but have found Call One to be personable, dependable, helpful, and most importantly cost effective.

Tom Carstens, Executive Director
Frankfort Park District

Call One’s customer service and response time are great. Everyone that I have spoken with is friendly, professional and they are able to answer my questions. They take care of things in a timely manner and keep me updated on the situation. They know what they are doing and they do it well.

Lisa Lukasevich, Superintendent of Finance
Forest Preserve District of Will County

Call One has consistently provided us with wonderful customer service right from the beginning. Everyone is very professional and easily accessible. Great company to do business with.

Joseph Patrick Stanfa, President
Chicago Heights Park District

Our park district has had a relationship with Call One for more than a decade. Not only have they saved our park district thousands of dollars in telecommunications fees, but they also get involved locally and statewide, because they understand that parks, recreation and conservation are vital to the quality of life.

Laura Barron, Director of Parks and Recreation
Oakbrook Terrace Park District

Dependable and reliable are words I use to describe Call One’s service. I know that I can count on them. Saving money is important but customer service and follow through are just as important and Call One is an expert when it comes to this. One call to them and the process begins and they don’t stop until everything is right and I am completely satisfied.

Evelyn Gleason, Executive Director
Midlothian Park District

We have been very pleased with Call One. We get great service and save hundreds of dollars per month.

Bill Olsen, Executive Director
Burbank Park District

Call One makes saving money easy. Great customer care& communication along with the money they save us over & over is a winning combination. I highly recommend Call One.

Peter Murphy, President/CEO
Illinois Association of Park District

Call One and IAPD have been partners for 5 years. In these tight fiscal times, IAPD strives to save your agency money and give you the tools to operate efficiently. Call One will provide the newest technologies and up to date systems and equipment based on the needs of the park districts, forest preserves, conservation and recreation agencies. They are the experts that you can rely on.

Mark Bologa, Executive Director
DuPage Mayors and Managers Conference

Because Call One is the Suburban Purchasing Cooperative’s preferred provider, we accepted their offer to audit our phone bills. When we learned how much we could save, without having to switch from the AT&T infrastructure, we moved to Call One service right away. For over 5 years we’ve benefitted from their amazing customer service and their dedication to keeping us informed of any additional savings they can offer.

Rick Kaczanko, Information Technology Coordinator
Village of Plainfield

Since switching to Call One, we have realized savings not only on the services on our bill, but in the efficiency we gained having a clean, easy to read bill and the prompt responses to our service requests. Call One provides excellent customer service and the staff is very professional and truly very easy to work with. We are extremely happy with our decision.

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