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Testimonials

At Call One, our clients’ satisfaction is the greatest measure of our success.

There are many reasons that the Village of Flossmoor relies on Call One for our phone service-cost savings, high quality and customer friendly service and they are dependable. The fact that I can deal with one person if something comes up rather than waiting for the next available representative is important to me. Call One makes a complex industry very manageable.

Kimberly Richardson, Assistant to the Village Manager,
Village of Flossmoor

Firms promise to save money and deliver better customer service everyday, CallOne actually delivered for us. We have been a customer for nearly a year. The savings were just as described. We now receive a higher level of customer service as well as improved billing. I was as skeptical as anyone, but have found Call One to be personable, dependable, helpful, and most importantly cost effective.

Chris Velkover, Information Systems, Director,
Village of Gurnee

Call One’s customer service and response time are great. Everyone that I have spoken with is friendly, professional and they are able to answer my questions. They take care of things in a timely manner and keep me updated on the situation. They know what they are doing and they do it well.

Tom Carstens, Executive Director,
Frankfort Park District

Call One has consistently provided us with wonderful customer service right from the beginning. Everyone is very professional and easily accessible. Great company to do business with.

Lisa Lukasevich, Superintendent of Finance,
Forest Preserve District of Will County

Our park district has had a relationship with Call One for more than a decade. Not only have they saved our park district thousands of dollars in telecommunications fees, but they also get involved locally and statewide, because they understand that parks, recreation and conservation are vital to the quality of life.

Joseph Patrick Stanfa, President,
Chicago Heights Park District

Dependable and reliable are words I use to describe Call One’s service. I know that I can count on them. Saving money is important but customer service and follow through are just as important and Call One is an expert when it comes to this. One call to them and the process begins and they don’t stop until everything is right and I am completely satisfied.

Laura Barron, Director of Parks and Recreation,
Oakbrook Terrace Park District

I’ve always had positive experiences working with Call One. They’ve always been very responsive, professional and friendly.

Efrain Berrocal, Information Systems Specialist, Information Technology,
Administrative Services, City of Evanston

We have been very pleased with Call One. We get great service and save hundreds of dollars per month.

Evelyn Gleason, Executive Director,
Midlothian Park District

Call One makes saving money easy. Great customer care& communication along with the money they save us over & over is a winning combination. I highly recommend Call One.

Bill Olsen, Executive Director,
Burbank Park District

Call One and IAPD have been partners for 5 years. In these tight fiscal times, IAPD strives to save your agency money and give you the tools to operate efficiently. Call One will provide the newest technologies and up to date systems and equipment based on the needs of the park districts, forest preserves, conservation and recreation agencies. They are the experts that you can rely on.

Peter Murphy, President/CEO,
Illinois Association of Park Districts

Call One has been tremendous to work with. Not only have they saved us about 30% on our phone bills, but we have received better service than through AT&T… Call One solved problems that we had for years, prior to having their service.

Ray Robertson, Chief of Police,
Village of East Hazel Crest

Since switching to Call One, we have realized savings not only on the services on our bill, but in the efficiency we gained having a clean, easy to read bill and the prompt responses to our service requests. Call One provides excellent customer service and the staff is very professional and truly very easy to work with. We are extremely happy with our decision.

Rick Kaczanko, Information Technology Coordinator,
Village of Plainfield

Because Call One is the Suburban Purchasing Cooperative’s preferred provider, we accepted their offer to audit our phone bills. When we learned how much we could save, without having to switch from the AT&T infrastructure, we moved to Call One service right away. For over 5 years we’ve benefitted from their amazing customer service and their dedication to keeping us informed of any additional savings they can offer.

Mark Bologa, Executive Director,
DuPage Mayors and Managers Conference